Effective Date: 23.03.2025

At NoffyShop, we are committed to delivering your orders quickly and reliably, whether you’re ordering from within Switzerland or from anywhere around the globe. Below you’ll find the details of our shipping process:

1. Order Processing

• Orders are typically processed within 1-2 business days (excluding weekends and public holidays).
• You will receive a confirmation email once your order is received and another notification when your order is dispatched.
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2. Domestic Shipping (Switzerland)

• Carrier: We ship all domestic orders via Swiss Post.
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• Estimated Delivery: Orders within Switzerland are generally delivered within 1-3 business days.
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• Tracking: Once your order is shipped, a tracking number will be provided so you can monitor its progress.
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3. International Shipping

• Carrier: For all international orders, we use UPS to ensure secure and timely delivery.
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• Estimated Delivery: International orders typically arrive within 5-10 business days, depending on the destination.
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• Shipping Charges: International shipping costs are calculated at checkout based on the destination, weight, and dimensions of your order.
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• Customs and Duties: Please note that international shipments may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the recipient.
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• Tracking: A UPS tracking number will be emailed to you once your order has been dispatched.
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4. Shipping Delays and Issues

• While we strive to ensure prompt delivery, unforeseen circumstances such as weather conditions, customs inspections, or carrier delays may affect shipping times.
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• If your order is delayed beyond the estimated delivery period, please contact our customer support team for assistance.
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5. Contact Us

For any questions or concerns regarding your shipment, please reach out to us at:
Email: contact@noffyshop.com